Privacy Policy

Updated March 2016

  1. ABOUT THE INFORMATION WE COLLECT

The information we collect is information you give us when you register, place an order, submit messages or any other material to us. We may also collect information from emails and telephone calls to or from us.  We use that information to service your account and to personalise your experience at littlebathtimecompany.co.uk.  With your permission, we may communicate via email, text, telephone or post regarding our shop, new products, offers, discounts, promotions, events and other updates. The personal information we generally collect and store is a customer’s name, address, phone number and email address.  A customer’s transaction history is also stored.  Card payment details are NOT retained.  By providing such information to us, you will be deemed to have consented to our collection of such information.  If you prefer us not to collect such information, please do not provide us with this information.  Personal information about you may be provided to us by third parties.   To protect the personal information you submit to us, users registering at this Site must also enter a user name and password.  If you submit the personal information of a third party, please ensure you have their permission to do so and that the information you enter is correct.

  1. CONSENT

How do you get my consent?

When you provide us with personal information, for example, to complete a transaction, verify your debit/credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like email marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@littlebathtimecompany.co.uk or writing to us at: The Little Bathtime Company Ltd. Cherry Tree House, 10 Union Close, Ulverston, Cumbria, LA12 7FQ.

  1. DISCLOSURE

We may disclose your personal information if we are required to do so by law, court order, regulatory or governmental authorities, or if you violate our Terms and Conditions.

In relation to any acquisition by The Little Bathtime Company or if The Little Bathtime Company is acquired by or merged with, another company, we may transfer your personal data to purchasers or subsidiaries (and potential purchasers or subsidiaries).  This will enable you, for example, to continue your relationship with The Little Bathtime Company despite a change of ownership.

If you post any personal data to any bulletin boards of forums, this information will be made available to other users throughout the world who may use it to send you unsolicited communications.

If you post any content in breach of the Terms and Conditions we may inform any relevant third parties such as your email/internet provider, parent/guardian/employer and law enforcement agencies, if appropriate, about the content and your behaviour.

Occasionally we may run a joint initiative with a third party.  In those circumstances we may transfer personal data to named third parties.  It will be made clear at the point of collection who is collecting the personal data, if the data will be shared with the third party/ies (where it is The Little Bathtime Company that is collecting the personal data) and whose privacy policy will apply.

  1. WOOCOMERCE

Our shop is hosted on Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Woocommerce’s data storage, databases and the general Woocommerce application. They store your data on a secure server behind a firewall.

Payment is made using third party merchant Pay Pal.  Pay Pal adheres to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS), as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.

PCI-DSS requirements help ensure the secure handling of credit/debit card information by our store and its service providers.

  1. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Links

When you click on links on our site, they may take you to third party sites over which we have no control.  We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

  1. SECURITY/DATA PROTECTION

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  However, the Internet is not a 100% secure medium and you acknowledge and agree that The Little Bathtime Company cannot accept any responsibility or liability for any damages arising from any unauthorised use, distribution, damage, or destruction of personal data or information, whether submitted directly through the Site or otherwise, except to the extent we are required to accept such responsibility by the Data Protection Act 1998.

  1. COOKIES

“Cookies” are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, for example, recording session information by users of our Site, recording user-specific information on the pages the visitor selects for viewing and identifying your computer’s previous visits to the website.  In order to allow us to provide you with a personalised browsing experience, the Site may use ‘cookie’ information collection technology.

Like many other websites, our Site may use cookies as they enable us to identify your computer when you visit this Site. We may use cookies to develop a clearer picture of which parts of the Site are the most popular to its visitors, and your preferences. You are not obliged to accept cookies and you may amend your browser’s settings to prevent it from accepting cookies. Click here http://www.allaboutcookies.org/manage-cookies/ for instructions on how to disable cookies.

Please be aware that if you do disable cookies, certain services on our Site may not be available to you and your enjoyment of the Site may be impaired.

  1. AGE OF CONSENT

If you are aged 16 or under, you must have consent from your parent/guardian to use this website.  Your parent/guardian must have read and be happy that they understand this Privacy Policy and our Terms and Conditions before giving you their consent.  They are responsible for ensuring your compliance with this Privacy Policy and Terms and Conditions.

  1. YOUR ACCOUNT

You warrant that the personal information which you are required to provide when you register as a customer or place an order is true, accurate, complete and current in all respects.  You agree not to impersonate any other person or entity or to use a false name or a name you are not authorised to use.

You are responsible for ensuring that the personal information you provide us with is up to date.  If your personal information changes, please notify us immediately by emailing hello@littlebathtimecompany.co.uk  or updating you details in the ‘My Account’ section of the Site.

You are responsible for maintaining the confidentiality of your account, user name and password and for taking all reasonable measures to prevent unauthorised access to your account.  You agree to accept responsibility for all activities that occur under your account or password.  If you have reason to believe someone else knows your password, or your account is likely to be used in any way that is unauthorised by you, you must contact us immediately by sending an appropriately worded email to hello@littlebathtimecompany.co.uk.

You must ensure that you exit from your Site account at the end of each session.  We cannot and will not be liable for any loss or damage arising from your failure to comply with any of the requirements of the Privacy Policy and Terms and Conditions.

If you forget your password, we will reset it upon your request and send it to the email address you have registered with us.  Your account can be cancelled at any time by emailing hello@littlebathtimecompany.co.uk.

We reserve the right to terminate accounts and/or refuse service without notice if you have violated the Terms and Conditions or if we decide, in our sole discretion, that it would be in The Little Bathtime Company’s best interests to do so.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us by email at hello@littlebathtimecompany.co.uk or write to us at the following address: The Little Bathtime Company Ltd., Cherry Tree House, 10 Union Close, Ulverston, Cumbria LA12 7FQ

The site is operated by The Little Bathtime Company Ltd. (Company No: 09411387). Registered office address: Cherry Tree House, 10 Union Close, Ulverston, Cumbria LA12 7FQ

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The Little Bathtime Company Ltd

Ulverston, Cumbria

Email: hello@littlebathtimecompany.co.uk

Tel: 01229 584119

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