Terms & Conditions

Updated March 2016

This website www.littlebathtimecompany.co.uk (“the Site”) is operated by The Little Bathtime Company Ltd.. Throughout the site, the terms “we”, “us” and “our” refer to The Little Bathtime Company Ltd.. The Little Bathtime Company Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and conditions apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.  Please read these Terms and Conditions and our Privacy Policy carefully before using our website or ordering any of our products (“Products”).   If you do not agree to all these Terms and Conditions (including the Privacy Policy), then you must not use our website.

Any new features or tools which are added to the Site shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions at any time.  It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

  1. USE OF THE SITE

If you are aged 18 or under, you must have consent from your parent/guardian to use this website.  Your parent/guardian must have read and be happy that they understand these Terms and Conditions and our Privacy Policy before giving you their consent.  They are responsible for ensuring your compliance with these Terms and Conditions.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not use our website to copy, store, host, transmit, send, use, publish or distribute and material which consists of (or is linked to) any spyware, computer virus, Trojan Horse, worm, keystroke logger, rootkit or other malicious computer software.

A breach or violation of any of the Terms and Conditions will result in your use of our Service being terminated.

 

  1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

All copyright and intellectual property rights on the Site are owned by The Little Bathtime Company or are reproduced on the Site with the permission of the relevant rights owner.  You may view, download for caching purposes only, and print pages or images from the website for your own personal use only, subject to the restrictions below and elsewhere in these Terms and Conditions.   You must not:

  • Edit or otherwise modify any material on the website.
  • Republish material from this website (including republication on another website).
  • Reproduce, duplicate, copy, sell, resell, rent, sub-license or exploit any part of our Site or Service, in any form, for commercial purpose without express written permission from us.
  • Redistribute material from this website except for content specifically and expressly made available for redistribution.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

  1. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. You are responsible for checking the accuracy of relevant facts and opinions given on the site before taking (or refraining from taking) any step based upon them.  All conditions, warranties, terms and undertakings express or implied, statutory or otherwise, in respect of the revision of the Content are excluded to the fullest extent permitted by law.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

  1. PRICES, PRODUCTS AND SERVICE

All Products are offered for sale subject to availability.  The price for the Products will be the price listed on the Site on the date of your order and will exclude delivery charges, which will be added to the total amount due and shown in the ‘Checkout’ stage of the ordering process.

We endeavour to ensure that all information, descriptions, photographs and prices of products appearing on the Site are correct at the time of entering the information.  However, we shall be under no obligation to fulfil an order for Product(s) that were advertised at an incorrect price.  If you were to order Product(s) and the price advertised at the time of the order is incorrect for any reason, we will contact you to inform you that your order has been cancelled.  You will be advised of the correct price and you may re-order if you wish.  Any payment you have already made will be refunded in full.  If you choose to re-order at the correct price, a separate transaction will occur.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

  1. ORDERING ON THE SITE

When you order online you will be helped through the process by simple instructions on the Site.  You may review your order and correct it prior to finally placing your order.  Once you click on the ‘Confirm Order’ button, we will treat you as having made an offer to purchase the Product(s) subject to these Terms and Conditions).  You are responsible for confirming that your order is accurate.

When you have placed your order, we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your credit/debit card or through Pay Pal.

Unless we have notified you that we do not accept your order, we will despatch the Products to you.  It is only when the Product(s) are despatched that a contract for the supply of the Product(s) is formed between you and us.

We may not accept your order if we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of these Terms and Conditions (including our Privacy Policy) or if we identify a product or pricing error.  If we are unable to fulfil your order for any reason we will notify you by email or telephone.

  1. PAYMENTS AND SECURITY

Online payment will be provided in a secure environment.  All transactions are processed using Pay Pal, one of the UK’s leading secure online payment systems.  Payments must be made in British Stering.  We must receive full cleared payment for an order before we despatch the Goods.  You can pay using most major credit or debit cards.  You confirm that the credit or debit card that is being used is yours.  All credit or debit card holders are subject to validation checks and authorisation by the card issuer.  If the issuer of your card refuses to authorise payment, we won’t be liable for any delay or non-delivery. Credit and debit card details are not retained by The Little Bathtime Company Ltd. The only information stored is a customer’s transaction history, name, address and email address.

  1. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

  1. DELIVERY

The goods will be delivered, following the delivery option selected by you during the order process, to the address you provided when you placed the order.  Risk of damage to or loss of the Product(s) shall pass to you at the time of delivery to that address, even if the Product(s) have not been received by you in person.  In the event of the order being lost by a third party, The Little Bathtime Company Ltd. Bears no risk once it has left their trading premises.  Delivery timescales quoted are indicative only and we shall not be liable for any delay in delivery of the Product(s).  If some of our stock is unavailable when you place your order, we will notify you that we will send it as soon as it becomes available.

  1. CANCELLATIONS AND RETURN OF PRODUCTS

You may cancel your order at any point before your order is despatched.  Cancellations can be made by calling The Little Bathtime Company on 01229 840407 or via email hello@littlebathtimecompany.co.uk.  If the goods have already been despatched, you must return them within 30 days to: The Little Bathtime Company Ltd., Cherry Tree House, 10 Union Close, Ulverston, Cumbria LA12 7FQ.  We will not refund any delivery charges but will refund the purchase price of the product(s).  Any product(s) you return to us must be in the same condition that you received them and you must take all reasonable care of the product(s)whilst they are in your possession.  When returning items you are strongly advised to obtain proof of postage.  We will not refund the cost of return postage.  We cannot accept any responsibility for parcels lost in transit.  A refund will be processed when we receive the product(s).

If the goods received are faulty or damaged, the customer is entitled to a full refund or replacement (provided that the damage or defect is not due to fair wear or tear, deliberate or accidental damage by you, failure to follow manufacturer instructions, misuse, alteration or repair of the goods by you).  Provided that you notify us of the problem via email at hello@littlebathtimecompany.co.uk or in writing at Cherry Tree House, 10 Union Close, Ulverston, Cumbria LA12 7FQ within 14 days of delivery of the products,(unless we then inform you that return is not necessary) return the products to us within a further 14 days. This provision does not affect your statutory rights.  Products must be returned in their original packaging to: The Little Bathtime Company Limited, Cherry Tree House, 10 Union Close, Ulverston, Cumbria LA12 7FQ.  When returning items you are strongly advised to obtain proof of postage.  We cannot accept any responsibility for parcels lost in transit.  A full refund (and applicable delivery charges) or replacement will be issued once the goods have been received by The Little Bathtime Company.  We will usually refund monies using the same method of payment used by you at the time the order was placed.

In the unlikely event that you receive products which are not what you ordered or are of a different quantity to that stated in your order, we will make good any shortage or non-delivery, provided you inform us within 14 days, via email at hello@littlebathtimecompany.co.uk or in writing at The Little Bathtime Company Limited, Cherry Tree House, 10 Union Close, Ulverston, Cumbria LA12 7FQ.

  1. OPTIONAL TOOLS

We may provide you with access to third-party tools, over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

  1. THIRD-PARTY SERVICES AND LINKS

Certain content, products and services available via our Service may include materials from third-parties.

The Site may contain third-party advertising and sponsorship.  Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with international and national law. The Little Bathtime Company will not be responsible for any inaccuracies in third-party material.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

  1. COMPETITIONS AND PRIZES

The Little Bathtime Company may sometimes run competitions, promotions and prize draws from the Site.  Additional terms and conditions may apply and will be made available on the Site.

  1. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you upload to the Site or send to us any ideas, suggestions, proposals, plans, photographs, videos, pictures, graphics, audio or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘Comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us, should we wish to do so.  We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay any royalties for any Comments; (3) to pay compensation for any Comments; or (4) to respond to any Comments.  If you do not agree with the above, do not submit any Comments to us.  We also have the unrestricted right to remove from the Site some or all of any Comments that you submit to us without the need to give any reasons.

We may, but have no obligation to, monitor, edit or remove any Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.

Some pages on the Site may contain message boards, bulletin boards, chat pages, or other forums in which users can post Comments which will be viewed by others.  The views expressed by others do not represent the views or values of The Little Bathtime Company.   The Little Bathtime Company does not monitor or edit the Content of these pages and may not have any knowledge of any of the information or activities on these pages.  If you become aware that any material or activities on those pages is offensive, unlawful or infringes any third-party rights in any way please inform us by email at hello@littlebathtimecompany.co.uk.   We will not be held responsible or liable for the Content or accuracy of Comments/Content posted by you or other users of the Site.

  1. PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy.   Please read our Privacy Policy carefully.  By using this Site you consent to our use of data in the manner set out in the Privacy Policy.

  1. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

  1. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any government, international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i)to transmit any unauthorised advertising or promotional material, to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; (l) in any way that may bring The Little Bathtime Company and/or other organisations into disrepute.  We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

  1. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, error-free, secure or free of viruses or other harmful components.  You should ensure your own information technology is protected with virus protection software.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.  We will not be liable to you if any part of the Site is unavailable at any time.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

The Little Bathtime Company’s liability to you under the Contract for the product(s)is limited to refunding the price of the product(s), (including delivery charges if applicable), as provided for in Clause 10.  In no case shall The Little Bathtime Company Ltd., our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

If you breach any of our Terms and Conditions, you will be responsible to The Little Bathtime Company for any loss or damage suffered as a result of your breach.

  1. INDEMNIFICATION

You agree to indemnify, defend and hold harmless The Little Bathtime Company Ltd. and our, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, harmless from any claim or demand, loss, damages or costs, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, your violation of any law or the rights of a third-party or resulting from any action you take that imposes an unreasonable burden or loan on our infrastructure.

  1. SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

  1. TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

  1. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on the Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

  1. GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by English Law and you agree to submit the non-exclusive jurisdiction of the English Court.  This does not affect your non-excludable statutory rights.

If any of these Terms and Conditions should be deemed illegal, invalid or otherwise unenforceable, it shall be deemed deleted and the remaining terms and conditions shall survive and continue to be binding and enforceable.

  1. CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

  1. COMPLIMENTS AND COMPLAINTS

If you have any compliments or complaints or would like to discuss any matter in relation to the Site, please email hello@littlebathtimecompany.co.uk.

This site is operated by The Little Bathtime Company Ltd. (Company No. 09411387).
Registered office address: Cherry Tree House, 10 Union Close, Ulverston, Cumbria LA12 7FQ England
VAT number:023091033

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The Little Bathtime Company Ltd

Ulverston, Cumbria

Email: hello@littlebathtimecompany.co.uk

Tel: 01229 584119

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